FAQ: Collision Repair

Keen's Body Shop • February 9, 2024
two cars are involved in a car accident on the side of the road .

In the aftermath of an accident, the top priority is ensuring that any potential injuries are promptly addressed. But once the dust settles and your health checks out, you'll need to take the necessary steps to return your vehicle to a safely drivable condition. If you've never needed collision repair before, then you might have some questions about how this process works. At Keen's Body Shop, our crew will be happy to answer any of your questions about getting your vehicle repaired by us. Here are some of the frequently asked questions about collision repair.


Where does my vehicle go after an accident?

Undriveable vehicles are commonly towed away to be professionally assessed. Your vehicle may go to a body shop. Or, depending on the situation, it may instead go to a facility operated by your insurance company for an evaluation. In situations where the car can still be safely driven, the driver may be able to keep using it until the repairs can be done at the shop.


How much does it cost to get collision damage repaired?

The severity of the damage will primarily determine the costs involved. And it's definitely better to go to a shop that is highly experienced with generating accurate estimates so that you don't get any surprises. Your insurance coverage will largely determine how much you have to spend out of pocket.


Do I get to choose where the repairs are done? Or does my insurance choose?

Your insurance agent might recommend that your vehicle gets repaired at a specific shop. However, you're the one who gets to decide where your car goes for the repairs. Before making your decision, it's worth doing some research to find a reputable shop that has a strong track record of providing top-quality service.


Where can I get excellent collision repair in Columbus?

When you need collision repair in Columbus and the surrounding area, visit the experts at Keen's Body Shop. At our local body shop, we can flawlessly address your vehicle's cosmetic needs. And feel free to use our easy online estimate tool!

What can I do to help prevent my car from developing rust?

By Keen’s Body Shop • April 3, 2025
Rust is one of the biggest threats to a vehicle’s longevity. Once it starts, it can spread quickly, weakening the car’s structure and diminishing its value. Fortunately, with proper maintenance and proactive care, you can significantly reduce the risk of rust developing on your vehicle. At Keen’s Body Shop, we can expertly repair blemishes on your car’s body that could otherwise lead to rust. Here are four tips to keep your car rust-free. Wash and Wax Your Car Regularly Dirt and other debris can accelerate rust formation by trapping moisture against your car’s surface. Washing your vehicle regularly removes these harmful elements before they have a chance to cause damage. Pay extra attention to the undercarriage, wheel wells, and lower panels where grime tends to accumulate. Applying a high-quality wax after washing adds a protective layer that shields the paint from moisture, reducing the risk of rust. Fix Paint Chips and Scratches Immediately Even small paint chips and scratches can expose the metal underneath, making it vulnerable to rust. If left untreated, these minor blemishes can allow moisture and oxygen to corrode the metal surface, leading to rust spots. For scratches and other damaged areas, professional repair will provide proper protection. Keep Your Car Dry and Store It Properly Moisture is the primary cause of rust, so keeping your car dry is important. If possible, park in a garage or use a car cover to shield your vehicle from rain and snow. Avoid leaving your car parked on wet grass, which may contribute to rust formation on the undercarriage. Inspect Drainage Areas and Remove Debris Vehicles have drainage holes and channels designed to direct water away from critical areas. When these become clogged with debris, water can accumulate and lead to rust formation. Check areas like door drains and sunroof channels to ensure proper drainage. Keeping these areas clear will help prevent standing water and reduce the likelihood of rust developing. Automotive Rust Repair in Columbus, OH For auto body repair in Columbus , Dayton, and Lancaster, OH, contact Keen’s Body Shop at  1-888-681-5336  . Feel free to give us a call to make an appointment!

5 Actions to Take Following a Car Accident

By Keen’s Body Shop • March 5, 2025
Being involved in a car accident can be a stressful and overwhelming experience. Whether it’s a minor fender bender or a serious collision, knowing what steps to take can help you navigate the process as successfully as possible. Here are five important steps to follow after a car accident. Check for Injuries/Take Safety Precautions The first priority after an accident is to check yourself and any passengers for injuries. If anyone is hurt, call 911 immediately for medical assistance. If the accident is minor and your vehicle is drivable, move it to a safe location, such as the side of the road, to prevent further hazards. Turn on your hazard lights to alert other drivers of the situation. Call the Police Even if the accident seems minor, it’s important to contact law enforcement. A police report provides an official record of the incident, which can be valuable when filing an insurance claim. When officers arrive, provide accurate information about what happened. The police will document the scene, gather witness statements, and provide you with a report number that you can reference later. Gather Information and Take Photos Collecting information at the scene is crucial for handling insurance claims and potential legal issues. Exchange contact and insurance details with the other driver, including their name, phone number, driver’s license number, and vehicle information. If there are witnesses, ask for their contact details as well. Also, take photos of the accident scene, vehicle damage, skid marks, traffic signals, and any visible injuries. These images can serve as valuable evidence if there are disputes about the accident. Notify Your Insurance Company Report the accident to your insurance provider as soon as possible. Provide them with the details of the crash, including the police report number, photos, and any witness statements. Be honest about what happened, but avoid speculating about fault. Your insurance company will guide you through the claims process and explain your coverage. Choose an Expert Body Shop While your insurance agent might suggest you go to a specific shop, you get to decide where to go for the repairs. Be sure to choose a trustworthy shop that knows how to expertly repair collision damage. Collision Repair in Columbus, OH For expert collision repair in Columbus , Dayton, and Lancaster, OH, contact Keen’s Body Shop at  1-888-681-5336  . Feel free to give us a call today to make an appointment!
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